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Have a question or issue? We're here to help. Reach us at [email protected] and we'll get back to you within 1–2 business days.

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Frequently Asked Questions

Getting Started

• How do I log a symptom?
• Do I need to speak in a specific format?
• How do I edit a symptom after saving it?

Privacy & Data

• Is my voice recording stored anywhere?
• Who can see my health data?
• How do I export or delete my data?

Subscription

• What's included in the free trial?
• How do I cancel my subscription?
• I was charged but can't access premium features. What do I do?

Appointment Prep

• How does the appointment summary work?